Ordering is easy with Tulsa Engine Warehouse!
Tulsa Engine Warehouse (TEW Inc.)
13464 Chambord St.
Brooksville, FL 34613
PO BOX 128
Kansas, OK 74347
We will gladly accept your order in any amount - no minimum order
requirements for in-stock items. Dealers may be required to purchase
prepacked items at the packaged quantity. 2, 5 or 10 packs etc...
Tulsa Engine Warehouse makes it easy to buy! We offer you a variety
of payment options:
CREDIT CARD - We accept Visa, Master Card, Discover and American Express.
TERMS - Contact us to request a credit application. Approved accounts
will receive terms of Net 30 days to pay. Large orders may qualify for
additional discounts or terms. Schools, Government Agencies and Large Corporations
can fax your P.O. to: 918-512-4256.
C.O.D. - SORRY, WE
NO LONGER SHIP UPS C.O.D. since we now
offer electronic check prepay.
CHECK - You can mail your check or money order to the above address.
We apologize for the inconvenience
but we are not able to ship out of the 48 continental U.S. States,
which excludes Alaska and Hawaii. We
cannot process international orders and due to
and returns, we are unable to ship to APO addresses.
If we have stock in our Oklahoma facility stock status will show a
number. If stock status says "See shipping info. tab" then we do not
have sufficient stock level in our main warehouse. However, we have
access to over 20 distribution warehouses across the country, with our
main suppliers delivering shipments to us the next business day. In the
event that you order an item that we are out of stock, we make every
attempt to bring in your item the next business day for reshipment.
This will normally only delay your order by 1-2 business days. If we
can't supply the item because our vendors are also out of stock we will
contact you by phone or email.
If stock level shows to be less that what
you require, please order as many items as you need and we can normally
fill the order within a few days or will contact you if sufficient
stock is not available from our suppliers
We stock the most popular fast moving engines, but
often we can't keep up with demand or have them arriving daily for
reshipment. For many brands, we can ship direct from the manufacturers
warehouse to you, this will speed shipment time. We will contact you if
there is a supply issue, otherwise you can expect you engine to arrive
in 2-7 business days depending on your location. We do not ship to
Alaska or Hawaii.
Do you need a commercial address for engine delivery?
This is how it works:
Engines showing stock level of 1 or more: No commercial address needed.
Engines not in stock in our Oklahoma warehouse as follows:
Honda: No commercial address needed. Shipped UPS or Fedex Ground
Briggs & Stratton: No commercial address needed. Shipped UPS or Fedex Ground. Except 3-cylinder or 30hp and larger Vanguard.
Kawasaki: Commercial address required for truckline shipment, except small frame engines below 7 hp.
Kohler: Commercial address required for truckline shipment, except for small frame engines below 10 hp.
Commercial Address Required: This means we can't
ship to your home, home based business, church, farm, school, prison or
any other facility with limited access. The business needs to be open
normal business hours Monday - Friday. Truckline shipments normally
take 2-5 business days depending on your location. They do not call in
advance since there should always be someone at the place of business.
- Lumber Yard
- Auto Parts Store
- Shipping Warehouse
- Lawnmower Shop
- Auto Repair Shop
If you are not able to locate a commercial shipping
address, please give us a call and we may be able to arrange shipment
to a truckline dock in your area.
Note: Please provide a shipping address that is valid
for USPS OR UPS. If orders are small and light, we normally use USPS
Priority Mail for faster service times. If over 3-5 lbs, we would
normally use UPS or Fedex. Also note: In the event we do not have
sufficient stock, or our inventory level was wrong, we will bring in
extra inventory to reship your order the next business day. We may also
choose to ship large orders from multiple warehouses to speed up
Customer Backorders: With
over 180,000 part numbers listed at our web site, there *will* be times
that merchandise is not readily available in our inventory or at the factory.
That's a fact of life for all distributors. In the event the
items you have ordered are not available, we will check with the factory
to see when it will be available. We will also contact you by phone
or email. Please be sure to check your messages and email, just in
case we need to speak with you. We may be able to arrange special
factory direct shipping to prevent any major delays with your order.
Your satisfaction is
our main goal! If you ever receive a product
that is defective due to workmanship or materials, just contact us for
immediate replacement (Model, Type/Spec, and Code/Serial number may be
required. If you ordered the incorrect part, we have
a 20% restocking fee and prior approval is required. Returns must be
authorized within 10 business days of item receipt. After 10 business
days items are no longer eligible for return. Sorry, no returns on
electrical items are allowed.
Special Note About Warranty: No warranty on " Wear Items" (belts,
filters, bearings etc.) Some wear items may have 90 day warranty.
The products we sell and distribute are warranted
by the manufacturer of the product. We do not manufacture any products.
You will need to contact the manufacturer or your local dealer for warranty
information and repairs. Engines or parts that have been started or had oil
and/or gas added, ARE NOT ELIGIBLE FOR RETURN, WARRANTY CLAIMS ONLY!
Products that have been used must be repaired by the engine manufacturer
or their dealers. Each Manufacturer has set up a warranty policy to handle
any problems you may have with your product. Unfortunately, some
repair centers may be 2-8 weeks behind during peak summer. Although
this is a major inconvenience to you, the consumer, it is out of our control.
The factory that built your product has set up the service center and created
the warranty policy to help repair your product and get it back in use
as soon as possible. We do not allow the return of used or modified
products. Once oil and gas have been added the engine can not be returned.
We can't ship it or resale it as new. We apologize for this inconvenience.
Note: Engines that have been started, or used with no oil, incorrect
amount or wrong type of oil is not covered by warranty. These engines
can not be returned to us or repaired by the manufacturer at no cost.
Some engine companies will arrange for special pricing on short blocks
to repair your engine, but that will be up to the regional sales/service
manager in your area. You will need to visit your local repair center and
they will contact the factory sales representative. This may take
1-2 months for approval.
The Dealer or Factory Sales Representative's Decision is final.
If you are told your engine is not under warranty due to lack of lubrication
or any other oil related problems, we can not assume responsibility.
You will need to pay for repairs or purchase a new engine. Although
we would like to trust every customer, we must abide by the dealer or factory
Click Here for
some popular Manufacturer Links.
Each manufacturer should have warranty and service information
and links to dealers in your area.
PRODUCT (Engine) RETURNS FROM ONLINE ORDER.
Your satisfaction is our main goal! If you ever receive a product
that is defective due to workmanship or materials, just contact your local
repair center for factory warranty repair. If you are having trouble locating
a factory repair center, just call us and we will help you locate a repair
If you ordered the incorrect part online, we have a 20% restocking
If you ordered the incorrect Engine, we have a 20% restocking
Sorry, no refund available on special order engines. Shipping
expense is non refundable including engines that advertise free shipping.
The actual shipping cost will not be refunded. Also note, we do not
allow returns on Kawasaki engines ordered for your John Deere Machine.
Sorry, no returns on electrical items are allowed. If we have recommended
an engine for your application that was not correct, just send us a copy
of the email quote and we will waive the restocking fee. We highly
recommend you Email
us before ordering your engine to be sure it will work for your machine.
Customer is responsible for assuring that the engine ordered will work
for their specific application. Some modifications may be required if the
model and type purchased differs from original model and type at the consumers
All shipments must be inspected before accepting. If the shipment
is damaged or looks improperly handled, notify the delivery driver.
If engine is excessively damaged, refuse the shipment. If your package
is left at your residence while you are gone and it looks or is damaged,
it is the customers responsibility to contact the delivery company.
Shipping Companies: UPS, DHL, FedEx Ground, FedEx Freight, CCX, Con-Way,
Holland, Beaver Express, Old Dominion, Factory Direct Transfers & LTL Distributor Shipping.
Prices, terms, specifications, and programs are subject to change
without notice. Should any errors be found in our catalog or on our
website, we reserve the right to correct them. List prices are suggested
You may correct accordingly for resale.
Please see our
Safety and legal Information.
Or we can mail/fax a copy if requested
Copyright 1997-Present , All rights reserved.